Corporate Sustainability

Corporate Sustainability

Progressing With Purpose

At The Hartford, sustainability and resilience has been at the core of our business for more than 200 years. We respond when disaster hits, answering some of humanity’s largest challenges and offering durable solutions that have stood the test of time.

Sustainability Reporting

We are committed to ensuring a sustainable future while creating value for our customers. An important feature of this commitment is regular, transparent and best practice-aligned reporting of our corporate sustainability actions and progress.

Our Approach to ESG

The challenges facing our business and local communities have never been greater. The pandemic highlighted systemic inequities, along with deficiencies in the global approach toward tackling climate-related problems and exacerbated existing crises around substance use and mental health. We understand the role we play in addressing these obstacles and recognize the importance of ESG to the long-term success of our business and the insurance sector as a whole.
Ranking earned for the digital offerings available to our small commercial customers.
Investment over the next five years in technologies, companies and funds which are advancing the energy transition and addressing climate change.
Top quartile engagement level as consistently rated by our workforce.
To address these challenges as a leading U.S. insurer, The Hartford is embedding ESG principles throughout its business. We’re also joining others in the business community to work together towards accomplishing ambitious ESG goals. We’re taking action to address critical issues that are not only impacting our business, but the insurance industry at large, here’s how we’re doing it:
  • As part of our efforts to address rising greenhouse gas emissions (GHGe), we pledged to stop insuring or investing in companies that generate more than 25% of their revenues from thermal coal mining or more than 25% of their energy production from coal.
  • To help customers avoid investing in products that harm the environment, we offer premium discounts to encourage the purchase of electric vehicles and the use of energy-efficient equipment and building materials.
  • To set standards for the insurance industry and address inequality in our communities, it is important to hold ourselves accountable. We do so by utilizing a Diversity Talent Mobility scorecard. This measures employee progress and puts in place a robust business continuity strategy, along with a Sustainability Governance Committee to oversee sustainability strategy and brief the Board of Directors at least annually.
  • To ensure a productive and resilient workforce, we are spearheading several initiatives to end workplace stigma around the topic of mental health and addiction. We’re helping this effort by removing stigmatizing language from our materials and partnering with external organizations such as Shatterproof and the National Alliance on Mental Illness.
There are many benefits we see by embedding ESG into our stakeholder engagement and business strategy. We can provide end-to-end coverage for products and investment opportunities that retain value for the foreseeable future, connect distribution partners with customers on issues that are increasingly becoming relevant to their operations, and elevate the insurance sector as a whole by setting standards and providing coverage that evolves with the times.
“ESG issues pose a shared risk to our customers, employees and communities. As risk managers, insurers and investors, we recognize our role in supporting the resilience of our key constituents and society at large. We are committed to underwriting human achievement for another 200 years and managing and mitigating these risks will be paramount.”
– Christopher J. Swift, Chairman & CEO
Environmental Impact


As an insurer, it is important to understand risk. Rising greenhouse gas emissions and increased climate-related disasters are a reality that our industry cannot ignore. We see benefits to underwriting businesses operating in clean energy and investing in renewable products, such as solar and wind. That’s why we’re building these strategies throughout our operations.
Social Impact


Our diverse workforce and inclusive culture is essential to our ability to respond to the distinct needs of our customers and the communities we serve.


Sustainability Index
9th Consecutive Year in Dow Jones Sustainability Index
FTSE4Good Index
Index Series
Top 100
Forbes' Top 100 Most Just Companies in America