Australia

I am absolutely flabbergasted at the fact that I was charged to do an online booking for the cinema. There is no wages needed for this service, there are no printing fees required. I am booking in advance which is favorable for the cinema in every aspect of its business.

I cannot believe we tolerate this, as well as Ticketmaster and other companie's absolute rubbish.

Edit/additional points because people keep commenting the same points without reading comments:

The cinemas have costs related to the online service

Yes, they absolutely do. However, by charging you a booking fee PER TICKET and not per booking, they are profiteering in the name of recuperating expenses. It doesn't not cost them to accept a 2 person booking or a 3 person booking.

Why did you buy them then?

I admittedly didn't read every single detail on the website while booking. I don't think many people do. At the first point I did realise, I got the refund. Slip ups like that happen all the time so I don't see how you think you're making a valid point